v0.1 (Updated 3/21/24)

Internet of Heart, LLC is dedicated to creating an online platform, With Love, that fosters genuine human connection while protecting the privacy and safety of our pen-pals.

We understand the importance of treating user information with the utmost sensitivity, especially when it comes to young people. That's why we have implemented robust policies and guidelines to ensure a secure and age-appropriate environment for all.

Our 10 Safety Tenets:

  1. User Age Restrictions: Currently, our platform is not available for users under the age of 13. We believe in creating a safe space tailored to the needs of our audience.
  2. Advanced AI Content Filtering and Conversation Monitoring: We leverage state-of-the-art AI moderation systems to flag and prevent the sharing of adult, violent, or inappropriate content. Additionally, certain types of conversations are not permitted and may be flagged, including dialogues that may be deemed dangerous or involve sharing too much personal information over time. GoodGood, our friendly AI character, acts as a consistent moderator to ensure that interactions remain safe.
  3. Comprehensive Moderation: We employ a multi-layered moderation system, including pre-moderation, post-moderation, and reactive moderation. Following that, human moderator is also employed to ensure safe conversations are being had, obfuscating user identifiers during that process. Our aim is to proactively identify and address any potential issues.
  4. Strict Policy Enforcement: We maintain a strict two-strike policy for high-risk content violations. Users who repeatedly breach our guidelines will face permanent account suspension to ensure the safety of our community.
  5. Continuous Privacy Enhancements: We are committed to exploring and implementing new solutions to enhance user privacy. This could include potential integrations of Know Your Customer (KYC) checks to verify user identities and ages.
  6. Data Security & Sharing: We employ industry-standard encryption, secure storage, and strict access controls to safeguard user data. Your personal information, like address, is never displayed publicly, with the exception of your first name and city, which can be anonymized at your request. We never engage with third parties to share or sell personal information.
  7. User Reporting and Support: We provide easily accessible user reporting mechanisms and a dedicated support team to address any concerns, violations, or inappropriate behavior promptly and effectively.
  8. Transparency and Communication: We are committed to being transparent about our privacy practices and any changes to our policies. We will communicate any updates or incidents to our users efficiently.
  9. Privacy Education: Through GoodGood, we plan to offer educational resources and tips to help users protect their privacy online and make informed decisions about sharing personal information. Our goal is to empower our community with the knowledge and tools needed to navigate the digital landscape safely.
  10. Ongoing Improvement: While we strive for accuracy in our moderation and privacy assessments, we acknowledge that there may be instances where we fall short. However, we are dedicated to continuously improving our processes to provide the best and safest experience possible for all users.

On With Love, we understand the responsibility that comes with facilitating meaningful connections in the digital age. Our commitment to privacy is our most important mission, and we will continue to create a platform that empowers users while prioritizing their safety and well-being, setting new industry standards along the way.

Join us as we redefine the standards of interactive storytelling and build a community rooted in authenticity, kindness, and privacy.